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Design
We are using 3-D technology on AutoCad 2000 to design individual fixtures and to convert your architectural drawings to shop drawings. We work with specialized partners to help you design new stores and to modify your existing look. Functionality, cost-effectiveness, and above all end-user orientation are our guiding principles. We use a modular approach wherever possible to reduce implementation time and cost.


Prototyping
Our Prototyping Department modifies and improves existing designs or builds from concept drawings, to test and validate functionality, appearance and cost-effectiveness. It is refreshing to learn at times how a substitute material or a new feature can completely change the look of a fixture, enhance the overall functionality and often also reduce the cost.


Manufacturing
Our plant is equipped with a state-of-the-art machine park, which allows effective and efficient production. This includes panel saws, CNC equipment, edgebanders, thermal forming units, both for laminates and corian, a cabinet line, a finishing department, and many more. We are also proud of the many special-purpose production set-ups, some developed for specific customers, to improve throughput and reduce cost.

We apply “lean-manufacturing” techniques and maintain built-in QA processes to ensure our products meet customer expectations.


Value Engineering
For our major accounts we offer annual value engineering reviews, aimed at validating that existing designs support current business objectives and budget constraints. The focus here is on optimum functionality and customer appeal at the lowest cost point overall. It is our job to introduce new materials and processes in support of the above objectives.


Storage and Consolidation
We have pioneered the “Branch in a Box”, meaning that for multi-location roll-outs all items required to completely furnish a store, restaurant or bank branch are shipped to our warehouse for consolidation, and then shipped and installed as one package. We handle the logistics, and coordinate with the General Contractor, to save you time and money.


Project Management
Every major project is assigned to a Project Manager, who is responsible for all aspects of the implementation of the project, on time and on quality. We also assign Executive Contacts to all Major Accounts for overall coordination.

All of our PM’s have multi-year experience in our industry and a proven track record.


Installations
We maintain dedicated Installation Teams for large Department Store installations on a national basis, and local Installation Teams covering the 5-state area around Ohio.

In addition, we are working with pre-qualified partners to handle larger roll-outs of super-regional or national scope.

All installations are inspected and certified to insure the end-product meets your expectations.


Roll-Out Programs
Special Project Teams are formed and assigned to manage Roll-out Programs, drawing on multiple functions within M21 and combining many of the capabilities mentioned in this section. The emphasis here is on Program Management and Coordination, often involving Project Teams from our customer and other partners. In-depth planning, instant communications, and prompt elevation if the Critical Path is at risk, are the focus here.


Other Services

• Production Framing
• Graphics Services
   o Large Format Printing
   o Laminating
   o Mounting
• Finishing Services
   o Painting
   o Staining
• Solid Surface Products
   o Corian
   o Trespa

 
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